Self-Paced Learning Platform Self-Paced Learning Platform

Teachable Teachable

As of October 4, 2024, SupportEd transitioned to the Teachable platform for all online, self-paced learning courses.

SupportEd’s online, self-paced learning platform is powered by Teachable. Teachable is a user-friendly, intuitive online learning platform designed to enhance accessibility and simplify the learning experience. With its clean and straightforward interface, users can navigate SupportEd courses with ease, making it an ideal choice for our community of learners.

Access to course content

Teachable hosts all course content in the cloud, so students can easily access it without installing software.

Progress tracking

Teachable offers built-in quizzes and other features to help track student progress.

Mobile access

Teachable's app allows students to access courses on the go.

Streamlined payment process

A more efficient and straightforward payment process system, making it convenient for users to purchase and enroll in courses.

Frequently Asked Questions Frequently Asked Questions

General General

Does teachable have an app?
Yes. The Teachable app is completely free. Once you’re enrolled in a SupportEd course, you get access to course content anytime, anywhere by downloading the app. Available for Apple iOS devices only.

Do you offer graduate college credits?
No, we currently do not offer options for college credits for our online courses.

Registration Registration

How do I enroll in a course?
Once the course(s) you choose to take have been purchased, create or log into your Teachable account to start your course.

I created an account and did not receive an email confirmation from Teachable with my username and password. What should I do?
If you did not receive an email from SupportEd’s Teachable site with the subject line ‘Confirm Your Account’, please reset your password using your registered email address on the course site learning.supported.com.

I forgot my account password. How can I access my account?
You can reset your password using your registered email address on the course site learning.supported.com.

Where can I find my course on Teachable?
All courses you are enrolled in can be found under the “My Dashboard” tab in the top menu.

Certificates Certificates

When will I receive my certificate of completion?
After you complete 100% of all course activities.

How do I know if I’ve completed a course activity?
Once you complete a course activity, a checkmark will appear next to that activity signaling that it is 100% complete.

How do I access my certificate of completion?
Log in to your student account, navigate to the specific course you completed, and look for the “Certificate” tab within the course curriculum. You will be able to view and download your certificate from there. If you finished the course, you may also receive an email notification with a link to your certificate.

Teachable Transition Teachable Transition

When did SupportEd transition to teachable?
SupportEd transitioned to the online learning platform Teachable on October 4, 2024.

Do I need to create a new account if I was a previously enrolled in a course with the old platform?
Yes. If you created an account BEFORE October 4, 2024 and choose to enroll in another course, you will need to create a new account. Creating an account takes seconds and only includes providing your name, email, and creating a password.

Can I access past certificates from the old platform?
No. If you were enrolled in our old platform, a reminder was sent to Moodle users to download certificates and materials by October 4, 2024.